All eSIMs purchased from DataGoESIM.com are delivered digitally. There are no physical items shipped, and no shipping fees apply. This policy outlines how and when you can expect to receive your eSIM after a successful purchase.
Upon successful payment, your eSIM will be delivered immediately via the email address provided during checkout. The email includes:
Most orders are fulfilled within minutes. In rare cases, delivery may take up to 1 hour due to high demand, payment verification, or technical delays.
If you have not received your eSIM within 1 hour of purchase, please:
We do not send any physical products. All data plans are activated via eSIM, which is a digital alternative to a physical SIM card. Please ensure your device supports eSIM before purchase.
If you experience delivery issues or need support with activation, contact us at:
Email: info@datagoesim.com
Address: 2nd Floor, College House, HA4 7AE, Ruislip, London, UK
