Shipping & Delivery Policy

All eSIMs purchased from DataGoESIM.com are delivered digitally. There are no physical items shipped, and no shipping fees apply. This policy outlines how and when you can expect to receive your eSIM after a successful purchase.

1. Instant Delivery

Upon successful payment, your eSIM will be delivered immediately via the email address provided during checkout. The email includes:

  • A unique QR code or installation link
  • Activation instructions
  • Important usage notes

2. Delivery Timeframe

Most orders are fulfilled within minutes. In rare cases, delivery may take up to 1 hour due to high demand, payment verification, or technical delays.

3. Delivery Issues

If you have not received your eSIM within 1 hour of purchase, please:

  • Check your spam or junk folder
  • Ensure your email address was entered correctly
  • Contact us directly for immediate support

4. No Physical Shipping

We do not send any physical products. All data plans are activated via eSIM, which is a digital alternative to a physical SIM card. Please ensure your device supports eSIM before purchase.

5. Contact Information

If you experience delivery issues or need support with activation, contact us at:
Email: info@datagoesim.com
Address: 2nd Floor, College House, HA4 7AE, Ruislip, London, UK

DataGo Telecommunication  |  2nd Floor, College House, HA4 7AE, Ruislip, London, UK  |  info@datagoesim.com

We accept

Visa MasterCard American Express PayPal Apple Pay Google Pay